Additional Information

Site Information

 Loading... Please wait...
  • Image 1

Gold Support Plan

195.00 USD
Emailed upon order completion. Allow 15 minutes for delivery.

Product Description

Renewal/Additional Gold Support Plan. Provides one year of Gold Support for E-Prime products. One year begins on date of delivery. Delivery is via e-mail. Software product activation codes and similar products delivered via e-mail are non-returnable and non-refundable. 

Gold Support Plan Includes:

  • Access to Knowledge Base, Samples, Experiment Library
  • Minor updates and bug fixes
  • Five support accounts
  • Unlimited support tickets
  • Phone support for three incidents
  • Response within one business day
  • Remote access

Product Reviews

Write Review

  1. Gold Support Plan 5 Star Review

    Posted by on Mar 16th 2017

    I was new to E-prime and was struggling with the setup of the event triggers. Thanks to the Gold Support Plan I had, I received tremendous timely help that spared me a lot of time and effort. I unreservedly recommend this plan to anyone who wishes to hit the ground running with E-Prime.

  2. Crash Problem Solved 4 Star Review

    Posted by on Jul 4th 2016

    EPrime was crashing regularly in my lab and my students were frustrated. I purchased gold support and get recommendations on the fix. Our IT did the work and the lab is now running smoothly.

Find Similar Products by Category

Click the button below to add the Gold Support Plan to your wish list.