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Gold Support Plan

195.00 USD
SKU:
PST-101495
Availability:
Emailed upon order completion. Allow 15 minutes for delivery.
Quantity:

Product Description

Renewal/Additional Gold Support Plan. Provides one year of Gold Support for E-Prime products. One year begins on date of delivery. Delivery is via e-mail. Software product activation codes and similar products delivered via e-mail are non-returnable and non-refundable. 

Gold Support Plan Includes:

  • Access to Knowledge Base, Samples, User Forum
  • Bug Fixes and Service Packs
  • Minor Updates
  • Five Support Accounts
  • Support Access via Web, Email, Facebook, Twitter
  • Three Phone Support Incidents
  • Response Time Guaranteed
  • Live Chat with Technical Consultant
  • Remote Access
  • Free Seat for all E-Prime Webinars

Product Reviews

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  1. Gold Support Plan 5 Star Review

    Posted by on Mar 16th 2017

    I was new to E-prime and was struggling with the setup of the event triggers. Thanks to the Gold Support Plan I had, I received tremendous timely help that spared me a lot of time and effort. I unreservedly recommend this plan to anyone who wishes to hit the ground running with E-Prime.

  2. Crash Problem Solved 4 Star Review

    Posted by on Jul 4th 2016

    EPrime was crashing regularly in my lab and my students were frustrated. I purchased gold support and get recommendations on the fix. Our IT did the work and the lab is now running smoothly.

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